A senior tech, a 2-hour arrival window, and a written quote before any work starts.
A senior tech, a 2-hour arrival window, and a written quote before any work starts.
Senior NATE-certified techs, a 2-hour arrival window, and a written quote before any work starts. Two bases — Cary and Raleigh — covering 18 cities across the Triangle.
Three fields. Or just call — it is faster.
Most calls we take are one of six things. Finding yours here will not fix it, but it tells you how urgent it is and roughly what you are looking at before anyone comes out.
| What it is doing | Usual cause | How soon |
|---|---|---|
| Running but not cooling | Frozen evaporator coil, low refrigerant, or a failed capacitor. Turn it off — running it frozen can kill the compressor. | Same day |
| Blowing warm air | Refrigerant leak or a compressor that is no longer pumping. | Same day |
| Outdoor unit silent | Failed contactor, capacitor or compressor. The indoor fan often still runs, which is why it feels like “it is on”. | Same day |
| Banging, buzzing or rattling | Fan motor or bearing failure. Buzzing at the outdoor unit is often the contactor. | Within 24h |
| Turning on and off every few minutes | Short-cycling — dirty filter, a thermostat sited badly, or a system oversized for the house. | Within a few days |
| Water on the floor near the indoor unit | Clogged condensate line or a frozen evaporator melting off. | Within 24h |
These take five minutes and genuinely fix a fair number of no-cooling calls. If one of them sorts it, you have saved yourself a service call.
If the coil is iced over, switch the system to OFF and leave the fan running. It needs a few hours to thaw, and running a frozen system is one of the quicker ways to lose a compressor.
A 20–40 minute inspection, not a guess from the doorway. The tech puts manifold gauges on the system, tests the capacitor under load, checks refrigerant pressures and superheat, inspects the contactor and the blower, and reads the temperature split across the coil.
You get the findings in writing with a price against each one. If you go ahead with the repair, the diagnostic fee comes off the bill.
The rough test most of the trade uses: multiply the repair cost by the age of the system in years. If the answer is well past the cost of a new system, replacing is the better spend. Comfortably under it, repair.
Two things override that arithmetic. A system still running R-22 is on phased-out refrigerant, so every recharge gets more expensive — a leak on an R-22 unit usually settles the argument. And a compressor failure on a system past ten years is rarely worth the outlay.
When your system is 10 years or older we quote both, side by side, and you choose. More on making that call.
Published ranges for the repairs we do most. Where a job lands in the range comes down to the part, how accessible the unit is, and whether the system takes R-410A or a phased-out refrigerant.
| Repair | Typical range |
|---|---|
| Diagnostic fee (waived if you proceed) | $159 |
| Capacitor replacement | $185–$295 |
| Contactor replacement | $245–$395 |
| Refrigerant recharge (R-410A) | $295–$695 |
| Refrigerant leak repair + recharge | $395–$895 |
| Fan motor replacement | $445–$795 |
| Evaporator coil cleaning | $295–$495 |
| Compressor replacement (major) | $1,800–$3,500 |
No after-hours surcharge, no weekend surcharge, and no work carried out that you have not seen a price for first.
Pick your city for local detail, response times and the neighbourhoods we cover most:
$159 for the diagnostic, and it is waived if you go ahead with the repair. You get the number before we start, not after.
A senior tech is assigned within a 2-hour window and you get an ETA and the tech’s photo by text. Around 80% of repairs are finished on the same visit.
If your system is 10 years or older we show you both numbers — the repair and the replacement — and you decide. Presenting only one option is how people end up replacing a unit that had years left.
The rough test: multiply the repair cost by the age of the system. If that number is well past what a new system costs, replacing is usually the better spend. Under it, repair. R-22 systems are the exception — the refrigerant is phased out, so recharges get expensive fast.
Yes. We are a Daikin dealer, but the vans carry parts for Trane, Carrier, Lennox, Bryant, Goodman, Rheem and the rest.
You get a revised written quote before any additional work happens. Nothing gets added to the bill that you have not seen and agreed to first.
Call and we will book you into the next 2-hour window. Or send the form and we will come back to you the same day.
A senior tech, a 2-hour arrival window, and a written quote before any work starts.
or call (919) 335-9030
One offer per visit. Not combinable with other discounts. Repairs only.
